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Alert Scorer

Function

Evaluates each alert group and assigns a score from 0 to 100.

Scoring factors (Claude Haiku)

  • Alert type (CrashLoopBackOff > BackOff)
  • Number of events and frequency
  • Service criticality
  • History of similar alerts

Rule-based scoring (Starter plan)

Reason Score
CrashLoopBackOff 85
OOMKilled 80
NodeNotReady 90
ImagePullBackOff 60
BackOff 40

AI scoring (Team/Pro plan)

Claude Haiku analyses the full context and generates a score with a natural language explanation.

Example score_reason:

"Critical CrashLoopBackOff on payments service in production. 15 restarts in 10 minutes indicates a persistent, not transient failure. High business impact. Score: 92/100"